100 % Human Hair Straight Bob Wig

At Melebeauty, we prioritize your satisfaction with our "Your Beauty, our Passion" ethos. Our professional refund and return policy ensures you have peace of mind with every purchase. Please ensure you verify all information accurately before completing your transaction to avoid any issues. Ineligible products for return include damaged items, altered packaging, or products. If you are not completely satisfied, rest assured that our dedicated team will promptly assist you with returns and refunds. We offer a 30-day refund or replacement policy for any needs you may have. We accept refund or return if the product has not been used within 30 days; when we receive the product we will refund. About Quality: if it's a product quality problem, we will undertake all the fees in the return of the product. If it's not a quality problem, the buyer needs to pay shipping and customs clearance fees for return. Your trust is important to us, and we strive to make your shopping experience seamless and enjoyable.Customized products don't accept refund or return.

Thank you for shopping with MeleBeauty. We are committed to delivering high-quality wigs , Bundles , Closures and exceptional customer service. Please review our shipping policy below to ensure a smooth shopping experience.

Processing Time

• Orders are processed within 3-7 business days (excluding weekends and holidays) after payment confirmation.

• Custom or pre-order wigs may require additional  processing time. Please refer to the product description for details.

Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 7-15 business days.

• Express Shipping: Estimated delivery within 3-7 business days.

Please note that delivery times may vary due to customs delays, courier issues, or other unforeseen circumstances.

Shipping Rates

• Shipping costs are calculated at checkout based on the delivery location and selected shipping method.

• Free shipping may be available on orders over a specified amount. Please check our promotions for details.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided link.

International Shipping

We offer international shipping to select countries. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Lost or Delayed Shipments

• If your order is delayed beyond the estimated delivery timeframe, please contact us at Melebeautyand skincare@gmail.com

• We are not responsible for lost or stolen packages after they have been marked as delivered.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing an order. If you need to update your address after checkout, contact us immediately. We are not responsible for orders shipped to incorrect addresses.

Returns Due to Failed Delivery

If a package is returned due to an incorrect address, refusal, or failure to collect, the customer is responsible for reshipping costs.

For any shipping-related inquiries, please reach out to us at Melebeautyandskincare@gmail.com

MeleBeauty wigs and Bundles reserves the right to modify this policy at any time. Changes will be updated on our website.

Thank you for your purchase. At Melebeauty, Your Beauty, our Passion, we are pleased to welcome you as a part of our community. We deeply appreciate your support and are dedicated to providing exceptional beauty products that enhance your natural glow. Whether this is your first purchase or you are considering a new addition to your beauty routine, we are here to support your uniqueness and meet your beauty needs. Thank you for your purchase; we look forward to helping you shine even brighter.

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